MRO Sales Support Inside (UK)

For the UK office, TDA is looking for a driven Sales support to strengthen the sales team/customer services team.

 

 About TDA

TDA (Touchdown Aviation) is one of the world’s largest aircraft parts suppliers. TDA’s headquarters is strategically located only a wingspan away from Amsterdam Schiphol Airport in The Netherlands. With satellite offices in London, Miami  and Turkey , TDA is globally represented. With nearly 40 years’ experience in the industry, this successful family owned business focusses on the supply, loan, exchange and repair of high quality commercial aircraft components worldwide.

For the UK office, TDA is looking for a driven Sales support to strengthen the sales team/customer services team.

 

 About TDA

TDA (Touchdown Aviation) is one of the world’s largest aircraft parts suppliers. TDA’s headquarters is strategically located only a wingspan away from Amsterdam Schiphol Airport in The Netherlands. With satellite offices in London, Miami  and Turkey , TDA is globally represented. With 40 years’ experience in the industry, this successful family owned business focusses on the supply, loan, exchange and repair of high quality commercial aircraft components worldwide.

  Job description

In this role you ensure that all commercial and administrative affairs are handled correctly during the sales process. You will be working closely together with your colleagues of the sales team, and your main job is to provide excellent customer service for our European/Middle Eastern/African and Asian customers.

You will be responsible for:

  • Processing orders and directly managing customer requests.
  • Providing support to the sales team in pre/post related activities.
  • Provide excellent customer account management
  • Expedite open orders to achieve required delivery and service levels in accordance with customer expectations or contracted terms
  • Creating and monitoring of repair orders & accurate administration of component repairs
  • Evaluating MRO vendor workshop reports, effectively assessing, negotiating, approving quotes, ensuring required standards are met and all costings are recorded accurately.
  • Creating all order documentation, repair orders, shipping documents & customer Invoices
  • Recording and processing of all customer data in our CRM system.
  • Assisting with all other administrative tasks for the sales team.

  Job description

In this role you ensure that all commercial and administrative affairs are handled correctly during the sales process. You will be working closely together with your colleagues of the sales team, and your main job is to provide excellent customer service for our European/Middle Eastern/African and Asian customers.

You will be responsible for:

  • Processing orders and directly managing customer requests.
  • Providing support to the sales team in pre/post related activities.
  • Provide excellent customer account management
  • Expedite open orders to achieve required delivery and service levels in accordance with customer expectations or contracted terms
  • Creating and monitoring of repair orders & accurate administration of component repairs
  • Evaluating MRO vendor workshop reports, effectively assessing, negotiating, approving quotes, ensuring required standards are met and all costings are recorded accurately.
  • Creating all order documentation, repair orders, shipping documents & customer Invoices
  • Recording and processing of all customer data in our CRM system.
  • Assisting with all other administrative tasks for the sales team.

  Job Requirements

  • Must have quantum experience
  • Minimum 2 years’ experience in similar role
  • Excellent communication skills and the ability to work effectively in an international team.
  • Strong planning and organizing skills, focus on quality & details and proactive and commercial attitude.
  • The ability to work independently and also be part of the team.
  • Full time availability (40 hrs.).
  • Commercial awareness and driven to reach targets.
  • Fluent in English, both verbal and written.
  • Affinity with the aviation industry is an advantage.

  Job requirements

  • Must have quantum experience
  • Minimum 2 years’ experience in similar role
  • Excellent communication skills and the ability to work effectively in an international team.
  • Strong planning and organizing skills, focus on quality & details and proactive and commercial attitude.
  • The ability to work independently and also be part of the team.
  • Full time availability (40 hrs.).
  • Commercial awareness and driven to reach targets.
  • Fluent in English, both verbal and written.
  • Affinity with the aviation industry is an advantage.

Interested?

Interested? Send your resume and a short motivation to Matthew Pinington,

matthew@tda.aero | +44 1403 784 722

Send e-mail

  What we offer

  • A young, dynamic and international working environment with enthusiastic and driven colleagues. Check our UK team here!
  • A challenging position within a fast growing international family owned business.
  • Competitive salary.
  • Career opportunities within the sales/customer services team.

Only residents of United Kingdom can apply for this position.

When you didn’t receive an invitation for a job interview within 2 weeks, you can assume your application was not selected for further consideration.

Interested?

Interested? Send your resume and a short motivation to Matthew Pinington, matthew@tda.aero / +44 1403 784 722

Send email

  What we offer

  • A young, dynamic and international working environment with enthusiastic and driven colleagues. Check our UK team here!
  • A challenging position within a fast growing international family owned business.
  • Competitive salary.
  • Career opportunities within the sales/customer services team.

Only residents of United Kingdom can apply for this position.

When you didn’t receive an invitation for a job interview within 2 weeks, you can assume your application was not selected for further consideration.