Sales Support Inside (NL)

Sales Support Inside (NL)

For our head office in Lijnden (near Amsterdam), we are looking for an enthusiastic Sales Support person to strengthen our young team. Are you a teamplayer, do you like to work in aviation and are you not averse to a challenge within a pleasant and international team?

Then we have the perfect job for you!

 

About TDA

TDA is one of the world’s largest suppliers of aircraft components, with a primary focus on the purchase and dismantling of aircraft for part-out. With 40 years of industry experience, this independent company focuses on providing, loaning, exchanging and repairing high quality commercial aircraft parts worldwide.

Since 1982, we have distinguished ourselves as an innovative, multicultural company with a friendly working atmosphere through all levels of our organization. With our informal but professional way of working, we have built strong relationships with our customers, suppliers and other partners. Our team consists of loyal employees who have been with us for many years, often progressing internally to higher positions

Sales Support Inside (NL)

For our head office in Lijnden (near Amsterdam), we are looking for an enthusiastic Sales Support person to strengthen our young team. Are you a teamplayer, do you like to work in aviation and are you not averse to a challenge within a pleasant and international team?

Then we have the perfect job for you!

 

About TDA

TDA is one of the world’s largest suppliers of aircraft components, with a primary focus on the purchase and dismantling of aircraft for part-out. With almost 40 years of industry experience, this independent company focuses on providing, loaning, exchanging and repairing high quality commercial aircraft parts worldwide.

Since 1982, we have distinguished ourselves as an innovative, multicultural company with a friendly working atmosphere through all levels of our organization. With our informal but professional way of working, we have built strong relationships with our customers, suppliers and other partners. Our team consists of loyal employees who have been with us for many years, often progressing internally to higher positions

What does this function inquire?

Job Description

In this role you ensure that all commercial and administrative affairs are handled correctly during the sales process. You will be working closely together with your colleagues of the sales team, and your main job is to provide excellent customer service for our European/Middle Eastern/African and Asian customers.

You will be responsible for:

  • Processing orders and directly managing customer requests.
  • Providing support to the sales team in pre/post related activities.
  • Managing complaints and process Warranty claims/ RMA accurately in accordance with rules and procedures.
  • Handle all customer service related e-mails/calls.
  • Creating and monitoring of Repair orders.
  • Recording and processing of all customer data in our CRM system.
  • Monitor (back) orders with regard to delivery dates and specific customer requirements.
  • Assisting with all other administrative tasks for the sales team.
Job Requirements?
  • HBO/MBO+ degree
  • Excellent communication skills and the ability to work effectively in an international team.
  • Strong planning and organizing skills, focus on quality & details and proactive and commercial attitude.
  • The ability to work independently and also be part of the team.
  • Full time availability (40 hrs).
  • Commercial awareness and driven to reach targets.
  • Fluent in Dutch and English, both verbal and written.
  • Affinity with the aviation industry is an advantage

What does this function inquire?

Job Description

In this role you ensure that all commercial and administrative affairs are handled correctly during the sales process. You will be working closely together with your colleagues of the sales team, and your main job is to provide excellent customer service for our European/Middle Eastern/African and Asian customers.

You will be responsible for:

  • Processing orders and directly managing customer requests.
  • Providing support to the sales team in pre/post related activities.
  • Managing complaints and process Warranty claims/ RMA accurately in accordance with rules and procedures.
  • Handle all customer service related e-mails/calls.
  • Creating and monitoring of Repair orders.
  • Recording and processing of all customer data in our CRM system.
  • Monitor (back) orders with regard to delivery dates and specific customer requirements.
  • Assisting with all other administrative tasks for the sales team.
Job Requirements
  • HBO/MBO+ degree
  • Excellent communication skills and the ability to work effectively in an international team.
  • Strong planning and organizing skills, focus on quality & details and proactive and commercial attitude.
  • The ability to work independently and also be part of the team.
  • Full time availability (40 hrs).
  • Commercial awareness and driven to reach targets.
  • Fluent in Dutch and English, both verbal and written.
  • Affinity with the aviation industry is an advantage

  What we offer

  • A young, dynamic and international working environment with enthusiastic and driven colleagues.
  • Challenging position within a fast growing international company.
  • Good salary.
  • A prospect of permanent employment.
  • Growth opportunities within the company.
  • Free access to our gym
  • Table tennis, Darts and more fun side activities during breaks and the standard company drink on Friday afternoon.

  What we offer

  • A young, dynamic and international working environment with enthusiastic and driven colleagues.
  • Challenging position within a fast growing international company.
  • Good salary.
  • A prospect of permanent employment.
  • Growth opportunities within the company.
  • Free access to our gym
  • Table tennis, Darts and more fun side activities during breaks and the standard company drink on Friday afternoon.

Interested?

Send your resume and a short motivation to HR@tda.aero

E-Mail

Conditions

Only residents of the Netherlands can apply for this position.

When you didn’t received an invitation for a job interview within 3 weeks, you can assume your application was not selected for further consideration.

Acquisition further to this vacancy is not appreciated

Applying for a V.O.G. (certificate of good conduct) is mandatory at TDA.

Interested?

Send your resume and a short motivation to HR@tda.aero

Send E-mail

Conditions

Only residents of the Netherlands can apply for this position.

When you didn’t received an invitation for a job interview within 3 weeks, you can assume your application was not selected for further consideration.

Acquisition further to this vacancy is not appreciated

Applying for a V.O.G. (certificate of good conduct) is mandatory at TDA.